Automations, Digitization, and Smart Bots

In today's digital era, every business strives to streamline its workflows and enhance productivity. ALM offers advanced solutions in the fields of automation, digitization, and smart bots, tailored to the unique needs of each client.

Automation Services

ALM specializes in creating customized automations that reduce the need for manual operations and streamline organizational workflows. Our automations include:

Task Management Automations: Creating automated processes for managing and tracking tasks in projects, including sending automatic updates and reminders to teams.

Sales Automations: Building automated processes for responding to services and products, as well as lead collection.

Customer Service Automations: Automated processes for managing customer inquiries, including opening service tickets, assigning representatives, and sending real-time updates to customers.

Digitization Services

ALM provides advanced digitization services that enable organizations to transition from manual processes to efficient digital management. Services include:

Document Conversion to Digital Management: Digitizing physical documents and organizing them in a digital document management system.

Digital Process Management: Developing and implementing digital workflows for work management, including digital forms, electronic approvals, and digital signatures.

Advanced Reporting and Analysis Tools: Creating customized reports and real-time data analysis to improve decision-making.

Smart Bots

ALM specializes in developing smart bots that enable automated interactions with customers and enhance customer service. Services include:

Customer Support Bots: Developing bots that provide automatic responses to customer inquiries, including identifying common issues and offering immediate solutions.

Marketing and Sales Bots: Creating bots that serve as marketing tools to answer customer questions, conduct sales, and refer to the sales team when necessary.

Internal Management Bots: Developing bots to support internal teams, including task management, sending reminders, and tracking project progress.

Project Examples

Smart Bot Project for MyHomeeStore Online Store: ALM implemented a smart bot integrated with ChatGPT at the MyHomeeStore online store, based on the store's information to provide quick, efficient, and smart customer service. The bot provides immediate responses to customer inquiries, assists in finding products, and provides information on existing orders.

Smart Forms Project for Brain Group Insurance Agency: ALM developed smart forms for the leading insurance agency Brain Group, allowing customers to fill out claim forms quickly and digitally. The smart forms significantly reduced customer handling time, improved data accuracy, and increased customer satisfaction.

ALM provides innovative and customized solutions in the fields of automation, digitization, and smart bots. Join the businesses already benefiting from our services and see how we can improve efficiency and productivity in your organization. Contact us today to get started!